knowledgebase

Knowledgebase

Our knowledgebase contains a number of articles designed to assist you in the running of your website. If you cannot find the answer to your question please check our FAQ or contact us.

General

  • How can I access my control panel?
    The following URL's can be accessed using your browser to enter your control panels (replace 'yourdomain.com' with your actual domain name):

    Shared Hosting (cPanel)
    Normal connection: http://yourdomain.com:2082
    Secure SSL connection: https://yourdomain.com:2083

    Enter the username and password contained in your welcome email when the login prompt appears.

    Please bear in mind that the above method may not work until your domain is fully transferred (24-72 hours after registration or nameserver changes). If you wish to access the control panel's before your domain is fully active you may use the server's IP address mentioned in your welcome email in place of your domain using the URL's above. For example, if your welcome email says your account is hosted on a server with the IP address xx.xx.xx.xx and you wish to access the SSL cPanel you would use the following URL:

    https://xx.xx.xx.xx:2083


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