knowledgebase

Knowledgebase

Our knowledgebase contains a number of articles designed to assist you in the running of your website. If you cannot find the answer to your question please check our FAQ or contact us.

FTP (File Transfer Protocol)

  • What is anonymous FTP and how do I use it?
    Anonymous FTP allows you and others you give permission to, to access your 'public_ftp' folder. You can permit for this type of access in one of two ways:

    1. ftp://ftp.yourdomain.com --This authorises others to view, delete, upload and download files directly into your 'public_ftp' folder.
    2. ftp://ftp.yourdomain.com/incoming --This setting grants permission to upload, view, delete, and download files located only within the public_ftp/incoming folder of your hosting account.

    To manage control of your Anonymous FTP settings, login to your cPanel Control Panel and click the 'FTP Manager' icon, followed by the 'Setup Anonymous FTP Access' link. Here, you will be able to allow or disallow anonymous access for your anonymous FTP users.


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