knowledgebase

Knowledgebase

Our knowledgebase contains a number of articles designed to assist you in the running of your website. If you cannot find the answer to your question please check our FAQ or contact us.

Billing / Accounts

  • My contact details have changed since I signed up?
    It is important that we have up to date details for you at all times (especially your email address). If any of your contact details need changing please login to our client area and where you can update the information we have on file for you.

    If you cannot remember your login to the billing area you may use the 'Forgotten Password' link to have your password reset and emailed to you. Please ensure that you have the correct currency selected in the drop down box - this should be set to the currency your invoices are billed in.


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