Knowledgebase

Our knowledgebase contains a number of articles designed to assist you in the running of your website. If you cannot find the answer to your question please check our FAQ or contact us.

FTP (File Transfer Protocol)

What are my FTP details?
The best way to upload your website files is by using an FTP program. You will need the login details contained in your welcome email to do this. Once you have these, they can be used in the form be...

What is anonymous FTP and how do I use it?
Anonymous FTP allows you and others you give permission to, to access your 'public_ftp' folder. You can permit for this type of access in one of two ways:

1. ftp://ftp.yourdomain.com --...

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